Apple is asking customers for Vision Pro feedback

Apple has solicited feedback from Vision Pro since the device launched, but this week the company began sending out surveys. We have received several reports from Vision Pro customers who have been asked to share their thoughts on the device.

Apple asks about Vision Pro satisfaction, environmental usage, favorite features, what it’s used for, how often it’s used, and how long usage sessions last. Apple also asks about guest mode and who else is using the Vision Pro, which is a curious question since it’s not set up for multi-person use at all. Some of the questions:

• Overall, how satisfied are you with your Vision Pro?
• What is your favorite feature or aspect of Apple Vision Pro still?
• How often do you use your ‌Apple Vision Pro‌?
• How long do you usually use your ‌Apple Vision Pro‌ before you decide to take it off?
• Who else uses your Vision Pro?
• Before answering the survey, did you know that you can let others use your ‌Apple Vision Pro‌ with the Guest User feature?
• Which of these activities do you regularly do on your Vision Pro? (with a long list of options)
• What types of video content are you most interested in watching on ‌Apple Vision Pro‌?
• When using your ‌Apple Vision Pro‌, how often are you immersed in an environment?
• When using apps on the ‌Apple Vision Pro‌, how often do you multitask?
• Have you set up your Persona to use in FaceTime?
• How satisfied are you with how your Persona looks on ‌Apple Vision Pro‌?
• Where is your ‌Apple Vision Pro‌ most used?
• Which of these accessories do you use with your ‌Apple Vision Pro‌? (with a list that includes mice, cases, AirPods Proand more).
• Which headband do you use most often with your ‌Apple Vision Pro‌?
• How often do you use your ‌Apple Vision Pro‌ when the battery is connected to a power source?

The survey is long and in-depth and also goes into the other devices that each respondent owns.

The uptick in Vision Pro survey distribution comes as there have been reports of waning interest in the headset. During the week end, Bloombergpp Mark Gurman said that customers are not as curious about Vision Pro, med demand for demos in shops “far down”. In some places, demos and sales have dropped from a “couple of units a day to just a handful in a whole week.”

Owners of the Vision Pro headset have also reported a reduction in usage, picking it up only once or twice a week rather than on a daily basis.

Apple analyst Ming-Chi Kuo said on Tuesday that Apple is releasing number of Apple Vision Pro units that it plans to ship, and he said that is a sign that demand in the US has “fallen sharply above expectations”.

Kuo believes that for Vision Pro to ultimately see success in the future, Apple needs to address the lack of key applications, price and comfort without affecting the user experience.